BJM IT respects your
its protection through adherence to fair electronic information practices. This
Policy puts you, the individual, in control of how your personal information is
processed. You have our promise that we will not electronically process your
personal information in any way that is incompatible with this Policy.
If you have questions or concerns regarding this statement, you should first contact BJM IT using the online form or call us on 0407862232.
- The types of personal information BJM IT collects about you through its web sites
- How it collects that information
- The general purposes for which it collects such information
BJM IT assures you that:
It takes reasonable
precautions to protect personal information from loss, misuse, unauthorised
access, disclosure, alteration or destruction.
Implements reasonable policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered; Uses reasonable measures to ensure that we have accurately and completely recorded the personal information you have provided; and provides you reasonable access to your personal information as well as procedures for correcting or modifying that information where appropriate.
Ensuring accountability to individuals who believe that BJM IT has not complied with these privacy principles.
Getting to Know Our Customers
BJM IT is in the
business of supplying goods and services to our customers. That requires more
than simply offering innovative technical services.
It also requires that we understand you, our customer, and your needs.
We get to know you
primarily through the information you provide to us when you contact us to use
one or more of our services.
The information you provide ranges from basic contact information to payment information.
All the information we request from you when purchasing our goods and/or services is obligatory.
When you purchase our goods and/or services, you agree to provide us with complete and current information.
After you have
purchased any of our goods and/or services, we may communicate with you about
your account, answer questions you may have about what we provided you, or any
other relevant matter.
Those communications are essential to our relationship with you and to our ability to provide you with quality service that is responsive to your needs.
At the same time, those communications give us helpful insights about you, your preferences, and the ways in which we might improve our services.
We therefore may maintain this information for future use by BJM IT.
The information we receive from or about you is stored on systems designed to prevent the loss, misuse, unauthorised access, disclosure, alteration or destruction of that information. We also encrypt your transmission of sensitive information to us (e.g., credit card numbers, account passwords) in the interest of heightened privacy protection and information integrity.
Third Party Advertising and Cookies
We use links to some
of our suppliers on our website.
In the course of providing these links, some of these companies may place or recognise a unique 'cookie' on your browser, and may use information (not including your name, address, e-mail address, or telephone number) about your visits to their and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.
Please also examine the Privacy Policies of these companies.
Information Corrections or Changes
You have the ability
to correct or change certain information in our records, such as your address
and contact information.
The process for changing your information begins on the Your Account page.
You may change this information at any time and as often as necessary.
If you need assistance or have questions about correcting information, you can contact us by using our online form or by calling us on 0407862232.
How We Put Information to Good Use
We use any information about you for purposes of monitoring and improving our internal operations, as well as to ensure we bill you properly, administer your account in accordance with good and proper accounting practices, and properly supply the goods and/or services you have requested.
We also use the
information we collect to monitor and improve our internal operations for
example; we may correlate Web site traffic information with data about
individual users. This data helps us to determine how much our customers use parts
of the site, allowing us to enhance it to fit the needs of as many of our
customers as possible.
We may also break down overall usage statistics according to customers' domain names, browser types, and MIME types by reading this information from the browser string (information contained in every user's browser).
Another example of our
use of information to enhance the experience of users in our network of sites
is our reliance on cookie files.
We use cookie files to make it easier for users to access our site or services.
A cookie file is a small data file that certain Web sites write to your hard drive when you visit them.
A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. However, the only personal information a cookie can contain is information you supply yourself.
A cookie cannot read data off your hard disk or read cookie files created by other sites.
When you register, we may use a cookie to store a unique, random user ID.
We use this ID to identify you anonymously in our database and to track the pages you visit on our site.
If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.
Finally, we use the
information we collect to direct important notices and information affecting
your account or services, as well as to provide general information that may be
of interest to you, including newsletters, surveys, and information about our
services or product offerings.
You may opt-out of receiving information from us simply by notifying us of your desire in accordance with the opt-out instructions contained in any information message you receive from us.
Note, however, that in order to fulfil our service obligations to you, we must continue sending you notices and other important information affecting your account or services.
With Whom We May Share Information
We value you as our
own customer and we do not share or disclose any information about you to any
external company or organization.
The information that you supply to us is used to conduct business transactions with you and to enable us to better meet your needs and requirements.
Your information is not sold or given to any other organization.
When you supply us
with a credit card number that is used to make a payment to us we securely
transmit this to our bank where the credit card transaction is either accepted
or declined by the bank.
We do not store your credit card details on any of our sites or systems.
The bank stores any necessary details about our transaction/s with you, we do store a payment authorisation reference number associated with your transaction/s.
It is not possible for this reference number to be used for any other purpose other than recording the fact that we conducted a credit card transaction with you.
Our Accountability to You
By purchasing our
goods and/or services, you obtain the protections of, and consent to the data
When you purchase our services, you also represent to us that you have provided notice to, and obtained consent from, any third-party individuals whose personal data you supply to us with regard to:
- The purposes for which such third party's personal data have been collected,
- The intended recipients or categories of recipients of the third party's personal data,
- Which of the third party's data are obligatory and which data, if any, are voluntary, and
- How the third party can access and, if necessary, rectify the data held about them.
Only those BJM IT
employees that have a legitimate business purpose for accessing and handling
information obtained by us are given authorization to do so.
The unauthorised access or use of such information by a BJM IT employee is prohibited and constitutes grounds for disciplinary action.
Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.
This website takes
every precaution to protect our users’ information.
When users submit sensitive information via the website, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), it is encrypted and protected with SSL encryption.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL
encryption to protect sensitive information online, users’ information is
restricted in our offices and is only accessible by certain authorised staff.
Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.
Changes to this policy
We reserve the right to
and clarifications will take effect immediately upon their posting on the
If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.