• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com/au/
  • Brand Name
  • HP
  • Service Name
  • Care Pack Call to Repair Hardware Support with Defective Media Retention - Extended Warranty
  • Product Type
  • Warranty

Overview

When issues arise on mission critical devices, downtime is not an option. HP Next Business Day Call-to-Repair Service with Defective Media Retention gets your device up and running by the next business day to help protect your business. When dealing with defective storage media, you maintain control of your sensitive data.

Benefits

We'll get it fixed the next business day: When downtime is not an option, our experts are committed to have your device up and running on or before the next business day to help minimize interruptions and maximize productivity.

Stay in control of your data: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

Remote problem diagnosis and support
Onsite hardware support - next business day committed repair time
Defective media retention
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
Upfront audit
Work to completion