- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Veeam Production Support - Uplift/Renewal
- Product Type
- Service
Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x1 Hour
- Provided Support
- Phone Support
- Web Support
- New Releases Update
- Web Knowledge Base Access
- Service Response Time
- 1 Hour - Phone Support
- Service Duration
- 1 Month
- Product Supported
- Software Title: Veeam Backup & Replication
- Installation Type: Locally installed
- License Type: License-To-Use
- License Quantity: 1 TB NAS capacity
- Licensing Details: Uplift, minimum 250 TB - ESD